Frequently Asked Questions
How do I create an account?
You can create an account with us at the checkout stage when making an online order. Creating an account gives you the ability to view previous orders online, save your payment card for future purchases, and manage your personal information online.
When will my order be dispatched?
We aim to dispatch all orders within 24 hours. Orders delivered to a UK address via our flat-rate service can be expected within 2-3 days.
How do you process my payment?
Your online payment is sent through an encrypted network and is processed by Stripe, an online payment gateway trusted by many of the biggest online retailers and service providers.
How do I return my garment(s)?
You can return your item to us in accordance to our returns policy. Our returns address, and an online returns form can be found here.
Where can I find care instructions for my garment(s)?
You can find garment care information here.
You can get in touch with us using our details and/or online form on our contact page.
Will you sponsor me?
Please get in touch with us to talk about business/sponsorship opportunities.